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24/7 CUSTOMER SERVICE - +393516892559

Terms & Conditions

Fashioncare AV Sagl

1. Introduction

Welcome to Fashioncare AV Sagl Company! Your satisfaction and an excellent customer experience are very important to us. We want you to be as comfortable as possible visiting our Website and using our services and features.

These Terms and Condition govern your use of our website located at by Fashioncare AV Sagl.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and Conditions and our Privacy Policy.

You acknowledge that you have read and understood Agreements, and agree to be bound of them.

By using the Platform, the user accepts the terms and conditions in force at the time of access. The current version can be viewed by clicking on the appropriate link at the bottom of the site. It is the user’s responsibility to carefully check the status of the terms and conditions before accessing the Platform, as the right of the owner to update this document is reserved. at any time and at its discretion, in particular according to the evolution of the applicable law, the functionalities, as well as the services and products made available to the user.

If you do not agree with or cannot comply with this agreement, then you may not use the Service, but please let us know by emailing at so we can try to find a solution.

These Terms and Conditions apply to all visitors, users and others who wish to access or use Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at

3. Purchases

If you wish to purchase any product made available on website, you may be asked to supply certain information relevant to your purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that:

  1. you have the legal right to use any card or other payment methods in connection with any purchase;
  1. the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

4. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions made available through Fashioncare AV Sagl may be governed by rules that are separate from these Terms and Condition. If you participate in any promotions, please review the applicable rules as well as our Privacy Policy.

5. Refunds

We issue refunds for Contracts within 14 days of the original purchase of the Contract.

6. Content

Content found on or through are the property of Fashioncare AV Sagl and used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

7. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms and Conditions. You agree not to use Service:

  1. In any way that violates any applicable national or international law or regulation;
  1. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise;
  1. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation;
  1. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity;
  1. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
  1. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

  1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service;
  1. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service;
  1. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent;
  1. Use any device, software, or routine that interferes with the proper working of Service;
  1. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
  1. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service;
  1. Attack Service via a denial-of-service attack or a distributed denial-of-service attack;
  1. Take any action that may damage or falsify Company rating;
  1. Otherwise attempt to interfere with the proper working of Service.

The Owner reserves the right, in its sole discretion, to restrict, partially or completely, the access and/ or use of the Platform and the information and resources connected to it, as well as to delete contents without notice, in particular when there are indications of potential activities or behaviors that do not comply with this article.

8. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

9. Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

10. Intellectual Property and its original content features and functionality are and will remain the exclusive property of Fashioncare AV Sagl and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Fashioncare AV Sagl.

11. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

12. Error Reporting and Feedback

You may provide us either directly at or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that:

  1. You shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback;
  1. Company may have development ideas similar to the Feedback;
  1. Feedback does not contain confidential information or proprietary information from you or any third party;
  1. Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) feedback in any manner and for any purpose.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Fashioncare AV Sagl.

Fashioncare AV Sagl has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be cause by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly recommend you to read the Terms and Conditions and Privacy Policies of any third party web sites or services that you visit.

14. Limitation Of Liability

Any liability of the Data Controller is excluded in the event of a malfunction or unavailability of the Platform and related resources attributable to external events (for example: interruptions of the internet, malfunctions of the user's devices, cyber attacks, blackouts etc.) or in the ordinary or extraordinary maintenance works.

Liability for any indirect damage and consequential damage is excluded in full.

Liability for direct damage is limited to the sum of the product purchased by the customer. This limitation of liability does not apply to direct damage caused by gross negligence or intent. The customer is obliged to report any damage to the company immediately.

Any liability for auxiliary persons is completely excluded.

The Owner makes the Platform and related resources available to users on a purely voluntary basis. The availability of the Platform therefore does not confer any right to the supply of goods or services, nor to the maintenance of the Platform.

The Owner reserves the right to suspend, modify or discontinue, at any time, without notice and on a discretionary basis, the availability of the Platform and its contents.

15. Force Majeure

Is the timely fulfillment by the company, its suppliers or third parties involved due to force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, storms, thunderstorms, storms, wars, civil unrest, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or if reactor damage is impossible, the company is exempt from fulfilling the obligations during the period of force majeure and for a reasonable start-up period after its end. If the force majeure lasts longer than 30 days, the Company can withdraw from the contract. The Company must fully reimburse the customer just for the purchase of the products.

Any further claims, in particular claims for damages as a result of vis major, are excluded.

16. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms and Conditions.

If you wish to terminate your account, you may simply discontinue using Service.

17. Governing Law

These Terms shall be governed and construed in accordance with the laws of Switzerland, which governing law applies to agreement without regard to its conflict of law provisions. Unless there are mandatory legal provisions, the court at the company's registered office is responsible

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and replace any prior agreements we might have had between us regarding Service.

18. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

19. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms and Conditions means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

20. Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

21. Acknowledgement

By using service or other services provided by us, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.

22. Contact Us

Please send your feedback, comments, requests for technical support by

Last updated: 15.06.2021